Wed, Jul 19, 2017
CR Chaudhary, Minister of State Ministry of Consumer Affairs, Food and Public Distribution, in a written reply to Lok Sabha said, "As per these guidelines, the bill presented to the customer may clearly display that service charge is voluntary, and the service charge column of the bill may be left blank for the customer to fill up before making payment."
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Tue, Jul 04, 2017
The dispute between customers eating out and restaurants forcing customers to pay service charge is not a new one. The government a few months ago made a statement clarifying that service charge is not mandatory and a customer can refuse to pay.
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