From commode to jewellery, passengers left these items in cabs; Delhi most 'forgetful' city

Uber Lost and Found Index 2023: Ride-hailing platform Uber has released its Lost and Found Index for 2023 which highlights the most frequently forgotten items. It also talks about the days of the week and times of the year when Uber riders tend to be the most forgetful and most forgetful cities.

According to Uber Lost and Found Index 2023, Delhi has bagged the title of the most forgetful city in the country. With this, the national capital has ended Mumbai’s two-year run at the top. Hyderabad made an entry into the top 4 most forgetful cities for the first time, while 2019’s most forgetful city, Bangalore, made a comeback, being the fourth most forgetful city.

This insight also aims to educate riders about in-app options available to them at the tap of a button if they lose or forget something in their Uber during their trip.

“This annual survey is a fun and informative way of reminding our riders how easy it is to raise a retrieval request for a lost item in-app, and with a busy summer travel season on the anvil, we thought it was a good time for a quick refresher.” said Nitish Bhushan, Director, Central Operations.

Step-by-step guide for riders to get lost Items:

Step 1: Tap on “Menu” icon.

Step 2: Tap “Your Trips” and select the trip where you left something.

Step 3: Tap “Report an issue with this trip”.

Step 4: Tap “I lost an item”.

Step 5: Tap “Contact my driver about a lost item”.

Step 6: Scroll down and enter the phone number you would like to be contacted at. Tap submit.

Step 7: If you lost your phone, enter a friend’s phone number instead. Your phone will ring and connect you directly with your driver’s mobile number.

Step 8: If your driver picks up and confirms that your item has been found, coordinate a mutually convenient time and place to meet for its return to you.

Step 9: If you are unable to connect with the driver, use ‘in-app support’ to report the loss, and Uber Support Team will step in to help you.

Below is the snapshot of insights from Uber Lost and Found Index India 2023:

Top 10 Most Unique Lost Items

1. TV
2. Western Commode
3. 3 Packets of Milk, and Curtains
4. Broom
5. College admit card
6. Walking stick
7. Induction stove
8. Family collage
9. Heavy machinery
10. Printed ‘dupatta’ (scarf)

Top 10 Most Commonly Forgotten Items

1. Phone
2. Laptop bags
3. Wallet
4. Clothing
5. Headphones
6. Water Bottle
7. Spectacles/sunglasses
8. Keys
9. Jewelry
10. Watch

Top 4 Most ‘Forgetful’ Cities

1. Delhi
2. Mumbai
3. Hyderabad
4. Bangalore

Top 3 Most Forgetful Days of the Year

1. March 26
2. April 9
3. April 8

Top 3 Most Forgetful Days of the Week: The Weekend

1. Saturday
2. Sunday
3. Friday

The Most Forgetful Time of the Day for Indians: Evenings

1. 7 pm
2. 8 pm
3. 6 pm

Top 5 Colours of Forgotten Items

1. Red
2. Blue
3. Yellow
4. Rose
5. Pink

Top 3 Phone Brands Left in Ubers

1. Samsung
2. Apple
3. OnePlus