ICICI Bank phishing attack Alert: Account holders beware; don't lose your money, do this

ICICI Bank Alert: Attention ICICI Bank account holders! The second largest private sector bank in the country has warned its customers to beware of phishing attacks. The ICICI Bank has asked its customers to report to the bank immediately in the event of any such activity noticed by account holders. The bank has also shared an email ID on its official Twitter handle for its customers and asked them to forward any spurious mail on it. You can send your emails to: antiphishing@icicibank.com

What should account holders do in such a situation? The tweet said, “If you receive an email claiming to be from ICICI Bank regarding updating sensitive information like PIN, password account number, let us know by forwarding the email to antiphishing@icicibank.com”.

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Always keep your PIN, card number, and other critical banking information confidential. Learn all about #iPledgeSafeBanking with #ICICIBank here: https://t.co/s7lNZ327Pc pic.twitter.com/qg0jWFHtL4

— ICICI Bank (@ICICIBank) May 19, 2020

“Phishing is a global problem faced by Banks worldwide. It is an attempt to 'fish' for your banking details. Phishing could be an e-mail that appears to be from a known institution like banks/a popular website. Please note that Banks will never ask for confidential data like login and transaction password, One Time Password (OTP), Unique Reference No (URN) etc,” ICICI Bank’s website says.

The bank has advised its customers to keep PIN card number and other critical account related information, confidential.

In case of loss of money due to any fraudulent activity, the account holder should immediately inform the bank. The banking regulator - Reserve Bank of India’s (RBI) rules are quite clear which say that if a customer lodges a complaint with the bank immediately, he will be paid back the entire amount within 10 days of the incident.

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The bank had in March reported fraudulent activities to the authorities after many of its customers in Mumbai lost money due to skimming activities done by fraudsters. The money was withdrawn from the accounts of several customers after their ATM cards were cloned.