Government launches revamped CGHS website, MyCGHS mobile app, adds new features – here are 7 new updates

Government today launched the revamped CGHS (Central Government Health Scheme) website (www.cghs.gov.in) and mobile app MyCGHS today. The move is aimed at increasing India’s digital penetration, agovernment release said.

The revamped weside has updated features and is expected to benefit 40 lakh beneficiaries - both in-service and retired personnel - with real-time information from the convenience of their homes, as the per claims made by the government.

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The revamped website and MyCGHS app were launched by Mansukh Mandaviya, Union Minister for Health and Family Welfare.

“The launch of the revamped CGHS website linked with a mobile app is an important and timely step towards catering to India’s increasing digital penetration,” Mandaviya said.

The health minister added that the basket of services is enlarged with the revamped website which also provides feature of tele-consultation.

The new CGHS website and its extension as a Mobile Application called MyCGHS, with various beneficiary friendly features, have been designed for ease of service delivery for the beneficiaries within the safe confines of his home especially during the COVID pandemic, the government release said.

The various features of the upgraded CGHS website are as follows:

1. The Website has been developed in accordance with GIGW (Guidelines for Indian Government Websites). These standards and guidelines make the website 3U compliant i.e., Usable, User-Centric and Universally Accessible.
2. As mandated by the GIGW, the site has been made Bilingual (Hindi and English) with provision to make it multi-lingual in future.
3. The Website interface is intuitive and with ease of accessing desired information. Extensive search facility has been provided to access the website contents.
4. User friendly features have been added for visually impaired persons like audio play of the text and option to increase the font size.
5. There is a direct link to the eSanjeevani Teleconsultation facility through the CGHS website.
6. The website provides link to the online Grievance Portal developed for CGHS beneficiaries with provision for the grievance to be sent directly to the concerned officer with both SMS and email alert to the concerned officer for timely redressal of complaints.
7. The website also has link to beneficiary login for accessing various online facilities  such as tracking of Medical Claims, grievances, status of CGHS card, downloading of CGHS card, accessing history of medicines, online appointment system and various other facilities.

The Central Government Health Scheme (CGHS) is the nodal healthcare provider to Central Government employees, pensioners and certain other category of beneficiaries and their dependents enrolled under the scheme. It caters to the healthcare needs of eligible beneficiaries covering all four pillars of democratic set up in India namely legislature, judiciary, executive and press.