IRCTC e-ticket booking website: Railways looking to provide more benefits to travellers

IRCTC e-ticket booking website: Union Minister Piyush Goyal on Friday said that the Indian Railway Catering and Tourism Corporation (IRCTC) e-ticketing website will have all the features for ease of booking by the passengers.

The Indian Railways is working to enhance user personalisation and facilitation of their e-ticketing website, along with enhanced features and simple design, the official press release said. The Union Minister of Railways Industry and Commerce reviewed the upgradation work for the e-ticketing system. IRCTC ticketing website of Indian Railways provides the facility of online passenger reservation in the trains being run over IR touching the lives of most citizens for their rail travel needs.

The release further reads, since 2014 a new emphasis is being given on improving the public experience in the booking of tickets as well as travelling conveniences. The Minister felt that the IRCTC website remains the first contact point of traveling citizens with the railways and that experience must be friendly and convenient.

"Under the new digital India, more and more people are now moving towards booking the tickets online rather than going to the reservation counters and therefore IRCTC website needs to really double its efforts to constantly upgrade itself."

The story has been taken from a news agency