Maha Kumbh 2025: Indian Railways launches Kumbh Rail Seva app for devotees; check details

Prayagraj Maha Kumbh 2025 Railway App: To ensure smooth and comfortable travel for devotees attending Prayagraj Maha Kumbh 2025, Indian Railways has launched the ‘Kumbh Rail Seva App’. The app is designed to provide all railway-related information in one place for the lakhs of devotees expected to visit the Maha Kumbh Mela. 

Passengers Will Get All Necessary Information

With the ‘Kumbh Rail Seva App,’ passengers will have easy access to all essential information related to the Maha Kumbh. This includes train timetables, ticket booking options, routes from the station to the fairground, and details about available facilities at railway stations. The app will also feature information about key religious and cultural sites within the Maha Kumbh, helping devotees plan their journey more efficiently.

Emergency Services and Security Arrangements

Security and emergency services are crucial for large-scale events like the Maha Kumbh. The app will provide emergency contact numbers, ensuring passengers can quickly access help in case of any emergency. Additionally, the Railway Protection Force (RPF) will provide updates on security arrangements at railway stations and the fairgrounds, ensuring a safe journey for all.

Special Features & Digital Ticket Booking

The ‘Kumbh Rail Seva App’ will include a digital ticket booking feature, allowing passengers to book their tickets directly through the app. This convenient option eliminates the need for separate counter visits or browsing other websites. The app will also offer information about available facilities at railway stations, including waiting rooms, restrooms, food stalls, drinking water arrangements, and cleanliness services.

Information Available in Hindi and English

To accommodate passengers from across the country, the app will be available in both Hindi and English. This ensures that devotees from different regions won’t face language barriers. The app will also provide important information and images related to the Maha Kumbh, such as a photo gallery of past events, the history of the Maha Kumbh, and its religious significance. This will help devotees better understand the cultural and spiritual importance of the event.

"Kumbh Rail Seva" Web Portal

In addition to the app, North Central Railway has launched the ‘Kumbh Rail Seva’ Web Portal to further facilitate the organization of Maha Kumbh 2025. This portal offers easy access to essential information and services for devotees attending the Mela. Key features of the portal include:

- Travel Planning:
  - Train availability and schedule information
  - Routes to reach major destinations within the fairgrounds

- Passenger Amenities:
  - Details about facilities at railway stations, such as restrooms, waiting rooms, and shelters
  - Information on medical booths and health services

- Train Enquiry & Live Updates:
  - Live train status and platform details

- Lost and Found Service:
  - A dedicated section to help track lost items and provide assistance

- Important Information:
  - Details about railway stations and shuttle services near the fairground
  - Safety warnings and helpline numbers

- Distance Meter:
  - Information on the distance to the fairground and estimated travel time

- Gallery Section:
  - Photos and updates related to major venues and events at the fair

Toll-Free Helpline Number

For the convenience of passengers, North Central Railway has set up a special toll-free helpline number, 1800 4199 139, to assist during Maha Kumbh 2025. This helpline will provide rail-related information and help solve any travel-related issues. Devotees can contact this number anytime for assistance with travel planning, train availability, platform information, or any other concerns. The helpline will offer services in Hindi, English, and several regional languages to ensure accessibility for all passengers.