SITI Networks launches My SITI mobile app for the customers to access and operate their SITI Digital Cable TV connection

SITI Networks Limited has launched My SITI mobile app for its customers. Customers can download the app from Google Play Store (https://goo.gl/75pF66) to all Android-based mobile devices. The My SITI app gives a convenient way to SITI’s 55 Mn consumers to access and operate their SITI Digital cable TV connection. In line with the regulations of the New Tariff Order, and TRAI’s migration plan, the app will give options to customers to indicate their choice of channels / bouquets during the transition period.

SITI has launched a multi-platform campaign to educate its customers on the app. The company has also activated the app for their 24000+ business associate network to help them take customer choice in compliance with TRAI’s migration plan.

Through its multi-dimensional campaign, SITI is reaching out to customers and partners and has also activated the feature on its website.

The customers can also select channels, bouquets or packages and even can make payments, share feedbacks through a very simple and intuitive interface on their mobile phones.

We have always worked towards giving the power of choice in the hands of our customers and enable transparency. My SITI app for customers is a testament to our resolve and a step that will empower our customers by providing real-time access to their accounts, payments and transaction history. We are also enabling customer choice for the successful implementation of the New Tariff Order and QoS regime,” said Rajesh Sethi, Chief Business Transformation Officer, SITI Networks.