IRCTC Rail Connect Android app wins National Award for E-Governance: Know features of this Indian Railways app and how you benefit

IRCTC Rail Connect Android app wins National Award for E-Governance: Know features of this Indian Railways platform and how you benefit

Indian Railways: Lakhs of Indian Railways commuters book various options to book their train ticket. From UTS app to reservation counters to IRCTC app, the Indian Railways passengers have been provided with an ease to get their tickets booked. Taking PM Narendra Modi's Digital India initiative one step ahead, the IRCTC Rail Connect Android app was launched in the year 2017 to make rail ticket booking easy. Within two years of its launch, the app has become quite popular and has so far been downloaded by more than 3 crore (3,05,99,921) users and more than 14 crore bookings have been made on this app since its inception in January 2017. This app has an average of 45 lakh (approx) logins daily – a huge online activity. In February, the app had registered average daily booking of 3,52,021 tickets. During the Financial Year 2018-19, a revenue of Rs 78,60,79,04,894 was collected up to 28.02.2019.
 
The IRCTC Rail Connect app has been conferred National Award for E-Governance 2018 - 2019 (Special Jury Award). This award has been given by Department of Administrative Reforms and Public Grievances to Indian Railways PSU, Indian Railway Catering and Tourism Corporation Ltd (IRCTC). 

"This highly passenger friendly mobile app for hassle free e-ticket bookings got the award for Excellence in Government Process Re-engineering for Digital Transformation. This mobile app is connected to the next generation e-ticketing system launched by IRCTC in 2014 which enhanced the booking capacity to more than 20,000 tickets/minute against 2,000 tickets/minute – a revolutionary upgradation in technology for the benefit of railway passengers," said the IRCTC.  

The IRCTC had launched its first e-ticketing Android Mobile App “IRCTC Connect” in 2014. To improve on user friendliness IRCTC revamped its Mobile App and a completely new version with name “IRCTC Rail Connect” was released on 10.01.2017. 

IRCTC Rail Connect Mobile App has the following features:
* New Users, register and activate from App directly and are in sync with website.

* Advanced security features of self-assigned PIN to login without entering username and password on each login.

* Supports Ladies, Senior Citizen, Divyangjan, Tatkal & Premium-Tatkal quota booking.

* Current Reservation Facility

* Boarding Point Change facility

* IRCTC website’s tickets are now synchronized with IRCTC Rail Connect App.

* Users can View, Cancel or File TDR on Mobile App for e-tickets booked through official website (www.irctc.co.in) and vice-versa.

* One can view the status of e-tickets booked through any platform including website and B2C platforms.

* Users can move back and forth between pages until ticket is generated for updating preferences at any stage.

* Integrated with IRCTC e-Wallet for faster and hassle free payment.

* Hassle free cashless online transactions using UPI, BHIM, Wallets, Credit/Debit Cards and Net Banking facility.

* Easy refund tracking using mobile app.

* Check probability of confirmation for waiting list tickets before and after booking.

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* Flexible with journey date option is available.

* Aadhaar Authentication can be done directly from mobile app to avail extended ticket booking limit for authenticated users.?

* Booking tickets with Special ID Card based Concession for Journalist and Divyangjan passengers.

* Supports Screen Reader like Talk Back to assist Visually Impaired to book Rail e-tickets.

* Facility to add passengers from Master passenger list. Managing master passenger list with Aadhaar authenticate passengers is also possible.

* PNR Enquiry facility for all type of tickets.