Now, get duplicate BSES bill on WhatsApp
This service is first being rolled out for the consumers in south and west Delhi and will be extended subsequently for consumers of east and central Delhi.

Delhi electricity distribution company (discom) BSES announced on Wednesday it has launched a WhatsApp service to help customers get duplicate bills, making it the first discom in the capital to provide such a service. The discom in a statement said consumers can already retrieve a duplicate bill thorugh the BSES website and mobile app and Whatsapp is an addition to its digitisation initiative.
"To get a duplicate bill, all a consumer has to do is save the BSES WhatsApp number in their phone`s `contacts` list and send a WhatsApp message by typing #Bill<space>9-digit CA (Customer Account ) Number and send it to 9999919123, and the duplicate bill will be WhatsApped," it said.
This service is first being rolled out for the consumers in south and west Delhi and will be extended subsequently for consumers of east and central Delhi, it said.
"To facilitate seamless services on WhatsApp, BSES has integrated this platform with the backend SAP and IOMS platforms," the statement added.
The discom had earlier introduced the facilities of registering "no supply" complaints and reporting power thefts on WhatsApp.
Noting that this feature will make it even easier for consumers to avail BSES services, a company spokesperson said the discom has also been promoting digital payments and has been partnering with several wallet companies to facilitate attractive cash-back schemes for timely payments of bills.
"Today, over 90 per cent of our collections are through non-cash means," he said.
Get Latest Business News, Stock Market Updates and Videos; Check your tax outgo through Income Tax Calculator and save money through our Personal Finance coverage. Check Business Breaking News Live on Zee Business Twitter and Facebook. Subscribe on YouTube.
RECOMMENDED STORIES

Monthly Pay Calculations: Is your basic salary Rs 24,900, Rs 51,500, Rs 70,000, or Rs 1,01,400? Know what can be your total salary?

Gratuity Calculation: What will be your gratuity on Rs 45,000 last-drawn basic salary for 6 years & 9 months of service?

Rs 1,500 Monthly SIP for 20 Years vs Rs 15,000 Monthly SIP for 5 Years: Know which one can give you higher returns in long term

Income Tax Calculations: What will be your tax liability if your salary is Rs 8.25 lakh, Rs 14.50 lakh, Rs 20.75 lakh, or Rs 26.10 lakh? See calculations

8th Pay Commission Pension Calculations: Can basic pension be more than Rs 2.75 lakh in new Pay Commission? See how it may be possible

SBI Revamped Gold Deposit Scheme: Do you keep your gold in bank locker? You can also earn interest on it through this SBI scheme

SIP vs PPF: Rs 1,00,000/year investment for 35 years; which scheme can generate a higher retirement corpus
09:22 AM IST