After 'Rail Madad', 'Menu on Rail' apps, IRCTC to launch its payments aggregator iPay soon

The Indian Railway Catering and Tourism Corporation(IRCTC) has yet again come up with a good news for its website users. It’s just been few weeks when it has introduced a new IRCTC next-generation e-ticketing website, and now it is all set for the launch of its own payments aggregator- iPay. This also comes after few days, when the catering service provider recently used two new apps to its facilities namely 'Rail Madad' and 'Menu on Rail' app. 

In a tweet regarding this new initiative, IRCTC said, , “IRCTC’s own payment Agreegator IRCTC-iPay will be available on https://irctc.co.in by Aug-18 as PCI-DSS security certificate has been granted to IRCTC. IRCTC iPay provides all payment options like Credit Card, Debit Card, International Card, Auto Debit, UPI, Wallets etc.”

With the new IRCTC software, train passengers will be among beneficiaries, as now it will become more easier and  faster to book e-tickets. This new app will have features like Automated reconciliation process, dynamic routing of payment options, faster refunds and save card among others. In a major good news, it will also facilitate same day train ticket refunds and also lead to lesser failures of payments.

According to  Financial Express Digital, iPay payments aggregator will be made available on government websites. Besides it will be offered to private e-commerce sites as well.

“With iPay, we are aiming for same day refund option, if not immediate. The chances of payment failure will also reduce since the iPay will make use of dynamic routing of payment options,” an an official told Financial Express Online.

“Right now, if a passenger raises a query on refund not being granted, IRCTC gets in touch with the payment gateway vendor, who in turn gets in touch with the concerned bank. With iPay, IRCTC will directly get in touch with the bank, hence reducing delays,” the official explained.

Therefore, reportedly the new software will decrease the chances of the failure of the payments and will lead to the quicker refunds.

IRCTC has recently launched a new website in order to ease the process of booking tickets.  Apparently, the upcoming software is an another attempt in this regard, and is expected to get positive feedbacks by its users. 

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On June 11, 2018, IRCTC introduced Rail Madad’ – a  mobile App  to register complaints by passengers through mobile phone/web.  It relays real time feedback to passengers on the status of redressal of their complaints- the passenger gets an instant ID through SMS on registration of complaint followed by a customized SMS communicating the action taken thereon by Railway.

Also on the same, IRCTC launched ‘Menu on Rails’ mobile application developed by IRCTC for creating awareness to the Railway Passengers for the items served to them on their Rail Journey. a