Air India introduces the newest travel companion, ‘Fare Lock’, offering greater booking flexibility for travellers

Air India has recently introduces an innovative feature called ‘Fare Lock’, aimed at providing customers with added flexibility and convenience during the ticket booking process. This feature is now seamlessly integrated into the booking flow on airindia.com and the Air India mobile application, streamlining travel planning for passengers.

Fare Lock allows travelers to secure a selected fare for a period of 48 hours by paying a nominal fee. During this time, customers can finalise their travel plans without worrying about sudden fluctuations in fares or availability. This feature is applicable to flight options that are at least 10 days away from the booking date, offering ample time for travelers to make decisions.

To utilise this service, Air India customers simply need to choose their preferred flight options and select the Fare Lock feature during the booking process. By paying a non-refundable fee, passengers can reserve their chosen fare for 48 hours. Later, they can revisit their bookings through the website or mobile app and confirm their reservations at the pre-selected fares using the ‘Manage Booking’ option.

Fare Lock comes with varying fees, which are inclusive of taxes and depend on the route and applicable per passenger per ticket. This adds to Air India's array of ancillary offerings, aimed at enhancing the overall travel experience for its customers.

By harnessing advanced technology and integrating the service with Amadeus in the booking flow, Air India remains at the forefront of catering to the diverse needs of travelers, ensuring a smoother and more personalised journey for all.