Air India introduces in-flight Wi-Fi on domestic flights; here's how to access it

In-Flight Wi-Fi: Air India has become the first Indian carrier to introduce in-flight Wi-Fi internet connectivity on domestic flights. Available on Airbus A350, Boeing 787-9, and select Airbus A321neo aircraft, this service allows passengers to stay connected while traveling within India. Whether for business or leisure, travelers can now enjoy browsing the web, checking emails, accessing social media, and staying in touch with loved ones during their flight, as per the official release.

Connectivity for Passengers

Commenting on this Rajesh Dogra, Chief Customer Experience Officer at Air India, said “Connectivity is now an integral part of modern travel. For some, it is about the convenience and comfort of real-time sharing, while for others, it is about greater productivity and efficiency. Whatever be one’s purpose, we are confident that our guests will appreciate having the option of connecting to the web and enjoy the new Air India experience on board these aircraft.” 

This Wi-Fi service is available on Wi-Fi-enabled devices such as smartphones, laptops, and tablets running iOS or Android. Passengers can connect multiple devices once the aircraft reaches an altitude of 10,000 feet, providing uninterrupted access for the remainder of the flight.

Complimentary Service for a Limited Time

The deployment of Wi-Fi on domestic routes follows an ongoing pilot programme on international services operated by the Airbus A350, select Airbus A321 neo and Boeing B787-9 aircraft serving international destinations including New York, London, Paris and Singapore. As with the domestic offer, Wi-Fi is complimentary for an introductory period, said Air India. The airline company will progressively roll out the service on other aircraft in its fleet over time, it added. 

How travellers can access Wi-Fi on board Air India flights:

Enable Wi-Fi and go to Wi-Fi settings
Select the ‘Air India Wi-Fi’ network
Once redirected to the Air India portal on the default browser of the device, enter the required details such as PNR and last name 
Access complimentary internet service

Note: In-flight Wi-Fi connections depend on factors such as satellite connectivity, overall bandwidth usage, routes, and government restrictions.