FASTag KYC Update Deadline Extended: Have you missed updating your FASTag KYC? Don't worry! The NHAI has extended the FASTag KYC update deadline from February 29, 2024, to March 31, 2024. The National Highways Authority of India (NHAI) extended the KYC deadline to give vehicle owners more time amid the backdrop of the Paytm Bank crisis. FASTag, an electronic toll collection system facility, is provided by a number of firms such as Paytm, ICICI Bank, State Bank of India (SBI) and Axis Bank. With the deadline extended, you will have an extra month to complete your KYC. One can update their FASTag KYC online, such as by logging in on the IHMCL portal, among others, and offline by visiting a bank branch.

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In this write-up, know why updating FASTag KYC is necessary and what will happen to your FASTag account facilities, such as balance check and recharge, if you miss the March 31 deadline.

Is your KYC updated or not?

You can check if your KYC is complete by using the authorisation portal and the FASTag issuer:

FASTag Issuer: Go to their website or mobile app, or contact your FASTag issuer bank.

Portal IHMCL: Go to https://ihmcl.co.in/fastag-user/, the FASTag portal run by Indian Highways Management Company Limited (IHMCL). You can check your KYC status under the "My Profile" section.

Check your NETC FASTag status by visiting the National Payments Corporation of India (NPCI) website at https://www.npci.org.in/what-we-do/netc-fastag. Enter the details of your vehicle to view the current status of every FASTag connected to it.

How to Update Your FASTag KYC Online

For NHAI-issued FASTags:

Regarding FASTags that banks have issued:

  • Step 1: First, go to https://www.netc.org.in.
  • Step 2: Choose your issuing bank under "Request for NETC FASTag" and click the "visit website" option.
  • Step 3: Access the FASTag gateway at your bank.
  • Step 4: Update your online KYC.

 FASTag KYC: How to know if your FASTag KYC is incomplete?

You will receive notifications over email, SMS, or from the FASTag issuer bank if your KYC is not complete. It can be the cause for your account's deactivation by the authorities. The process for upgrading KYC data entails:

Online: The IHMCL portal and a number of banks provide the ability to update KYC information online. The relevant documents must be uploaded on the respective issuer portal.

Bank visit: Bring the required documents to the issuer bank branch for in-person KYC verification.

To complete the KYC process for your FASTag, you require these documents:

  • Vehicle Registration Certificate (RC): This document proves ownership of the vehicle linked to the FASTag.
  • Owner's ID proof: You can submit any one of these documents as identification: Aadhaar card, PAN card, or your passport.
  • Owner's address proof: Choose one from the following options for address verification: Driving licence, utility bills (electricity, water, etc.), or any other government-issued document with your address.
  • Passport-sized photograph: A recent photograph of the vehicle owner is required.

What if you have multliple FASTags linked to you vehicle?

The Indian Highway Management Company Limited (IHMCL) recently issued a notice, asking FASTag holders to unlink all their accounts linked with their vehicles except the latest one.

"We would like to bring to your attention that the most recent FASTag issued on your vehicle will be considered as your active FASTag. In order to streamline and enhance the efficiency of our system, all other FASTags if any, issued on your vehicle would be discontinued" IHMCL said in a notice.

How do you know the status of multiple FASTags linked to a vehicle?

To check the status of multiple FASTags linked to your vehicle, you can follow the below steps:

How to unlink the multiple linked FASTags:

To unlink other accounts, visit your nearest bank branch to close any earlier-issued FASTags.