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India Customer Service Index (CSI) Study

Honda, Maruti best at after-sales customer service: JD Power Survey

Honda, Maruti best at after-sales customer service: JD Power Survey

Fri, Oct 28, 2016

According to JD Power 2016 India Customer Service Index (CSI) Study, “Even as automotive manufacturers collectively improve their after-sales service satisfaction for the eighth consecutive year in India, satisfaction levels and service consistency vary greatly across the regions of the country.”

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