Thu, May 30, 2024
According to the release, the DoT has allocated a new numbering series, i.e., 160xxxxxxx which will exclusively be used for service and transactional voice calls by the 'principle entities.' This clear differentiation between service and transactional calls versus other types of calls will make it easier for citizens to manage their communication. Now, for example, the service and transactional calls originating from financial entities like the RBI, SEBI, PFRDA, IRDA, etc shall start from 1601.
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