Wed, Jan 30, 2019
Banks are needed to provide you customer service 24X7 through multiple channels like website, phone banking, SMS, e-mail, IVR, a dedicated toll-free helpline, reporting to home branch, etc. for reporting unauthorised transactions that have taken place and/ or loss or theft of payment instrument such as card, etc.
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Tue, Nov 08, 2016
This came after the recent financial data security breach which allegedly compromised about 32 lakh accounts.
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