Microsoft Teams bug prevented Pixel user to make 911 calls: Google
After a Google Pixel smartphone user complained that he was not being able to make 911 calls from his device, the tech giant said on Thursday that a bug in the Microsoft Teams app was behind this problem.
After a Google Pixel smartphone user complained that he was not being able to make 911 calls from his device, the tech giant said on Thursday that a bug in the Microsoft Teams app was behind this problem.
In a reddit forum, a Google Pixel user said in a thread that the bug arose whenever a call was made to 911, which would lead to their Pixel device freezing, reports ZDNet.
According to Google, it appears the glitch is due to the Microsoft Teams app being installed on Pixel devices.
"We believe the issue is only present on a small number of devices with the Microsoft Teams app installed when the user is not logged in, and we are currently only aware of one user report related to the occurrence of this bug," a Google spokesperson wrote in the reddit thread.
"We determined that the issue was being caused by unintended interaction between the Microsoft Teams app and the underlying Android operating system"," the spokesperson added
Both Google and Microsoft were busy resolving the issue and a Microsoft Teams app update would soon be rolled out.
Google has also advised users with Microsoft Teams installed on any Pixel device running Android 10 or above, to uninstall and reinstall the Teams app.
"We will also be providing an Android platform update to the Android ecosystem on January 4. If you have the Microsoft Teams app downloaded, check to see if you are signed in. If you have been signed in, you are not impacted by this issue, and we suggest you remain signed in until you`ve received the Microsoft Teams app update," Google said on reddit.
"If you have the Microsoft Teams app downloaded, but are not signed in, uninstall and reinstall the app. While this will address the problem in the interim, a Microsoft Teams app update is still required to fully resolve the issue," the Google spokesperson added.
Get Latest Business News, Stock Market Updates and Videos; Check your tax outgo through Income Tax Calculator and save money through our Personal Finance coverage. Check Business Breaking News Live on Zee Business Twitter and Facebook. Subscribe on YouTube.
RECOMMENDED STORIES
Retirement Planning: SIP+SWP combination; Rs 15,000 monthly SIP for 25 years and then Rs 1,52,000 monthly income for 30 years
EPF vs SIP vs PPF Calculator: Rs 12,000 monthly investment for 30 years; which can create highest retirement corpus
Retirement Calculator: 40 years of age, Rs 50,000 monthly expenses; what should be retirement corpus and monthly investment
SBI 444-day FD vs Union Bank of India 333-day FD: Know maturity amount on Rs 4 lakh and Rs 8 lakh investments for general and senior citizens
Home loan EMI vs Mutual Fund SIP Calculator: Rs 70 lakh home loan EMI for 20 years or SIP equal to EMI for 10 years; which can be easier route to buy home; know maths
02:04 PM IST