Infosys launches new service offerings to help communication service providers to monetise 5G network deployment

Infosys, a global leader in next-generation digital services and consulting, today announced the launch of new service offerings that will help enterprises imagine and create new economies with 5G technology, while simultaneously helping communication service providers accelerate and monetize their 5G network deployment. Infosys’ newly established 5G Living Labs in five global locations – Bengaluru, Richardson, Indianapolis, Frankfurt, and Melbourne — will help ideate and bring these new economies to life.

Commenting on the development Ravi Kumar S, President and Deputy Chief Operating Officer Infosys, said, “5G is opening an array of opportunities for CSPs and Enterprises in the digital era. Infosys’ suite of 5G offerings is powered by our extensive experience of working with major telecom service providers and enterprises globally in transforming their business and technology landscape. Our expertise in areas such as SDN-NFV, Media OTT Platforms, and IoT, together with industry collaborations among network solution providers, network OEMs and CSPs will help customers maximize their 5G potential to navigate their next.” 

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Dustin Kehoe, Service Director, GlobalData PLC said “5G is not just an evolution of cellular standards, it will also enable various new sets of applications, some low latency, others high on throughput to improve employee productivity or external customer engagement. However, the technology is emerging and industry collaboration across the ecosystem is required to unlock new innovation to co-create use cases. Professional services and unwavering commitment to open source solutions to drive best of breed multi-vendor environments are some of the important considerations for being successful with 5G.”

5G will transform network capabilities bringing in significant opportunities for network virtualization, AI and Automation while lowering associated costs considerably, and enhancing delivery of network-based services. More importantly, 5G will enable enterprises – IT and other business departments – to usher in a new era of innovation, create new experiences and improve operational efficiency in organizations. 

Having worked on enterprise applications and systems for close to four decades, Infosys brings in a tremendous understanding of the opportunities and challenges enterprises face on their digital transformation journey. One significant challenge faced is the need to keep pace with innovation in their ecosystem and the ability to quickly prototype ideas. The global network of Infosys 5G Living Labs are designed to help enterprises imagine and curate game-changing ideas driven by 5G, and rapidly prototype them to live. The labs combine the best of Infosys emerging technologies expertise in areas like IoT, AR, VR and AI, unique design thinking driven approaches and a diverse partner ecosystem that is deeply invested in 5G technologies. Enterprise adoption of 5G is key to monetizing networks for communication services providers and Infosys Living Labs enables that by providing an ecosystem to incubate offerings and deploy at scale.

Communication Service Providers (CSPs) will also benefit from Infosys’ expertise in emerging technologies to support self-organized intelligent networks, dynamic agile operations, and capabilities, to build enriched experiences for enterprises together with a wide ecosystem of partners. Infosys solutions such as the Smart Network Assurance platform will help in pivoting from break-fix operations to proactive and predictive operations using AI and ML-based self-healing technologies. Infosys is also building reference solutions based on open source platforms and tools that will enable continuous delivery of software using Software-Defined Networking and Network Function Virtualization principles.