India’s first-ever Banking Metaverse 'Kiyaverse' for clients, partners employees; platform to bring services to virtual world

Innovative digital solutions company Kiya.ai has launch India’s first-ever Banking Metaverse 'Kiyaverse', the comany said in its media release. Kiyaverse pioneers use cases of merging real-world banking with Metaverse banking through an avatar (virtual humanoid) based interactions, the release said.

 In the first phase, Kiyaverse will allow banks to extend their own Metaverse for clients, partners, and employees, through services that will include Relationship Manager & Peer Avatars and Robo-advisors, the release said.

"The day is not far when you will be able to transact, access banking information and avail various banking products from the comfort of your home," the release said. 

 Kiyaverse plans to have tokens as NFTs and support CBDC to enable open finance in a Web3.0 environment. Kiyaverse will interface its Open API connectors with Aggregators, and Gateways to enable a Super-App and Marketplace on the metaverse. With the introduction of Haptics enabled Headsets, Kiyaverse will provide a near real-world interaction using the internet of senses.

“While digital banking is functionally interdependent and inclusive, it is all too often seen as being emotionally detached. Metaverse allows banks to use cutting-edge technology with a human touch which will significantly deepen and personalize customer interaction," Kiya.ai MD and CEO Rajesh Mirjankar said.

"Kiyaverse offers meaningful applications in the Metaverse that apply to relevant business use cases in the real world. It will enable banks to harness the potential of enhanced UX to bring out the best outcomes for data visualization and gamification of processes and procedures. Kiyaverse provides cross-functional multi-experience using personalized avatars across real world, mixed reality & virtual reality environments. Our product roadmap includes integration with CBDC and interoperability with other Metaverses to enable open finance in the Metaverse,” the CEO said

Kiyaverse will enable customers to use their personalized avatars on digital banking units, mobiles, laptops, VR headsets and mixed reality environments, the release said.

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The platform will bring banking services from the real world to the virtual world and vice-a versa, interacting with a relationship manager’s avatar creation and customisation, AI-based digital customer interaction, portfolio analysis, wealth management, co-lending, and corporate banking. Kiyaverse provides 3-dimensional analysis of data for Banks including CMO Insights, Product Performance, Risk Analysis and Channel Analytics.

Headquartered in Mumbai, Kiya.ai helps businesses transform through its range of advanced digital solutions and new-age technologies such as Multi-experience & Omnichannel Banking, Artificial Intelligence, Robotic Process Automation (RPA), and Data Analytics.