Forgot IRCTC ID, password? Here is a step by step guide to get it online

The Indian Railway Catering and Tourism Corporation (IRCTC), the sole ticket booking partner for the trains plying on the Indian Railways network, is one of the most used e-commerce platforms in India. It is completely responsible for all the bookings, cancellations, refund processes, etc. It allows all the domestic residents, as well as international travelers, including non-resident Indians (NRIs) with a valid passport to enjoy the facilities provided by the IRCTC.

In order to book train tickets through the IRCTC e-ticketing website, one is required to create a login ID and password. Also, the railway ticket aggregator has mandated that all the users can create only one account linked to per email ID and mobile number.

However, people often forget the IRCTC ID and password when it is left logged in for a long period of time. For all such cases, IRCTC provides a facility for recovering the login ID and password online using your email ID or registered mobile number.

Here is a step by step guide to recover IRCTC user ID and password online

Step 1: Visit the IRCTC e-ticketing website, www.irctc.co.in, and click on the ‘Login’ button given on the top right section of the homepage.

Step 2: Find the options of ‘Forgot User ID’ and ‘Forgot Password’ hyperlinked next to ‘User Name’ and ‘Password’ dialogue boxes, respectively.

Step 3: Now enter the registered email address, IRCTC User ID, date of birth and captcha code.

Step 4: IRCTC will send the registered email address with which a person can easily recover the user ID and password.