Converting prepaid to postpaid with OTP authentication or applying for connection from home- KYC processes made simple

The central government has issued a series of orders simplifying the KYC processes and as a result of that to initiate the telecom reforms in Aadhaar based e-KYC, self KYC and OTP based conversion of mobile connection from Prepaid to Postpaid and vice versa.

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News agency ANI has tweeted about the series of orders from the Department of Telecommunications, Government of India. The tweet from the official Twitter handle of ANI said, "Department of Telecommunications, GoI, today issued a series of orders simplifying the KYC processes and thereby initiating the telecom reforms in Aadhaar based e-KYC, Self-KYC and OTP based conversion of mobile connection from Prepaid to Postpaid and vice-versa."

Department of Telecommunications, GoI, today issued a series of orders simplifying the KYC processes and thereby initiating the telecom reforms in Aadhaar based e-KYC, Self-KYC and OTP based conversion of mobile connection from Prepaid to Postpaid and vice-versa. pic.twitter.com/XsG3fbPsJF

— ANI (@ANI) September 21, 2021

It has to be noted that at present, a subscriber has to undergo KYC processes that entail visit to the point of sale along with the original documents of identity and address as proof for obtaining new mobile connection or conversion of mobile connection from prepaid to postpaid or vice versa. With the implementation of the new orders, now one can apply for mobile connection from home.

According to the orders issued by DoT to implement contactless, customer centric and secured KYC process:

1) Self KYC - In this process, the issuing of mobile connection to the customers is done through an app or portal based online process wherein a customer can apply for mobile connection sitting at home or office and gets the SIM delivered at his door step using documents electronically verified by UIDAI or DigiLocker.

2) Aadhaar based e-KYC - Aadhaar based e-KYC process has been re-introduced for issuing of new mobile connections. Telecom service providers will be charged Re 1 per customer authentication by UIDAI. This is a complete paperless and digital process wherein the demographic details along with picture of the customer is received online by the telecom service providers from the UIDAI.

3) OTP based conversion of mobile connection from prepaid to postpaid and vice versa - The implementation of OTP based conversion process enables a subscriber to convert his mobile connection from prepaid to postpaid and vice versa sitting at home/ office via OTP based authentication.