Canon launches 'Live Office' to elevate customer experience

As part of its 2023 growth strategy ‘Transformation’ across domains, Canon India has embarked upon the next phase of growth with the launch of a state-of-the-art Live Office in Mumbai. According to Canon, this will elevate the customer's experiential journey. 

The office infrastructure brings to force an integration of technology and experiences, while getting Canon’s entire ecosystem on one single platform for all its key stakeholders be it employees, partners or customers. With India as one of the most important markets in Asia for Canon, the company regards this as a concrete step in defining its success in the near future as it moves ahead to replicate the concept for its headquarters and regional branch offices spread across India.

As part of its corporate infrastructure pillar, Canon’s Live Office efforts are directed towards elevating the experiential aspect which is a step up from its other successful experiential formats like Image Square, PIXMA Zone, BIS Lounge, NVS experience centres. Dedicated to creating world-class experiences, Canon will utilise this platform to demonstrate its global legacy, technological innovation and its complete 360-degree imaging portfolio. It will exhibit Canon's expansive operating ecosystem comprising of cameras, printers, surveillance cameras, copiers, multi-functional devices and much more, under one cohesive platform.

Speaking about the announcement, Mr Manabu Yamazaki, President & CEO, Canon India said, “Through 25 glorious years in India, we have gained insight about unique customer patterns while also studying the changing dynamics of the industry moving towards a digital age. Understanding the importance of the India market, we have remained agile and innovative while leveraging the power of technology to drive growth and create new opportunities. As a testament to our commitment and to achieve a new pinnacle of transformation, we are excited to pioneer the launch of one of its kind Live Office concept in India.”