AI: How India is using Artificial Intelligence in its governance

India is leveraging the power of Artificial Intelligence (AI) to reshape its governance and public services, marking a new era in citizen-centric administration. As the country seamlessly integrates cutting-edge technology into its administrative, legal, and public service sectors, the citizens are witnessing the benefits of initiatives like Digital India across sectors. Artificial Intelligence (AI) is proving a game-changer in global governance, with India leading the charge in utilising this transformative technology for the public good.

Building AI for India: The Central Government's initiative

Union Minister of State for Electronics and IT, Rajeev Chandrasekhar, recently unveiled the IndiaAI initiative. The government is keen to nurture a thriving startup ecosystem to produce cutting-edge AI solutions that tackle local and international challenges. The FY24 Union Budget also outlines plans to set up three AI centres of excellence in premier educational institutions, marking a significant step towards making "AI in India" and "AI for India".

AI-powered grievance management: The Defence Ministry's Endeavour

In an industry-first move, Defence Minister Rajnath Singh introduced an AI-powered grievance management application last year. This breakthrough collaboration with IIT-Kanpur focuses on enhancing redressal processes through AI's ability to identify repetitive grievances and categorise complaints effectively, promising quicker decision-making and efficient file disposal.

Gujarat Government's plan to harness AI for public welfare

Regionally, Gujarat's administration is taking a leap forward, gearing up to incorporate AI into its public service mechanisms. The state's vision, announced by Senior Minister Rushikesh Patel, is to harness the power of AI to streamline administrative operations.

AI in Judiciary: A peek into the Future

AI's transformative potential isn't limited to administrative tasks, but extends to the judiciary as well. Key applications range from document automation and contract review to legal analytics and litigation prediction, offering potential efficiency and cost reductions, are being experimented on.