WhatsApp crashing on Android and iOS? Here's what to do

WhatsApp update: Meta-owned instant messaging application WhatsApp has released two new beta updates for Android and iOS this week: the 2.21.24.11 update for Android and the 2.21.240.14 build for iOS.  Both updates introduce some critical bugs on the messaging platform.

WATCH | Click on Zee Business Live TV Streaming Below:

According to a report from wabetainfo, a website that tracks WhatsApp, WhatsApp beta for iOS, after uploading a new status update or sending messages in group chats, WhatsApp instantly crashes. On WhatsApp beta for Android, WhatsApp keeps constantly crashing on Android 12 for some users when using the 2.21.24.11 update, so they cannot use WhatsApp at the moment.

The fast solution is available for iOS beta testers, preserving the chat history: they can downgrade to a previous beta version by using TestFlight > Select WhatsApp Messenger (or WhatsApp Business) > Previous builds > Install a previous beta build.

If you’re using WhatsApp from the App Store, you should always back up your chat history before installing the new update so, if something wrong happens, you can reinstall WhatsApp and restore your chat history.

According to the report, Android users have to manually uninstall the current beta version and install the old one from APKMirror, but a backup is required to restore your chat history.

If you don’t have a backup but you’re being very practical to test something and you don’t want to wait for a bug fix update, you can try downgrading WhatsApp without losing your app data by using Android Debug Bridge on Android 10+, the report said.