Instagram announces 2 new features to inform about outages and account status - All you need to know
Instagram has informed that it is testing a new feature that will notify the app users in their Activity Feed when the app will experience an outage or technical issue, and when it is resolved.
Social networking application Instagram has announced two new features to help give people more information about Instagram outages and their account status, directly in the app.
Instagram in a blog post said "We know how confusing it can be when temporary issues happen on Instagram. When they impact engagement or distribution, we also know that it can lead people to think that the problems are unique to them, based on what they post. That lack of clarity can be frustrating, which is why we want it to be easier to understand what's going on, directly from us."
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Instagram further informed that it is testing a new feature that will notify the app users in their Activity Feed when the app will experience an outage or technical issue, and when it is resolved.
However, the notification will not be sent every single time there is an outage, but when the company will see that people are confused and looking for answers.
"This test will run in the US and go on for the next few months. Just like any experiment, this may be something we roll out more widely, but we want to start small and learn. And if it makes sense to, we’ll expand to more people," Instagram said.
"We're making changes to make it even easier to know what's going on with your account, in a new tool called "Account Status". Account Status will be your one-stop shop to see what’s happening with your account and content distribution," it added.
It will start by making it easier for people to know whether their account is at risk of being disabled. In the coming months, the application is planning to add more information to this tool, giving people a better sense of how their content is being distributed and recommended across different parts of Instagram.
Instagram had last year introduced Support Requests to give people more information about anything they previously reported on the app – posts, comments, profiles – and to let people know if anything they posted went against the community guidelines.
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