Book CMRL tickets using WhatsApp: Step-by-step guide
Chennai Metro Rail Corporation Limited: CMRL’s WhatsApp chatbot is available in English and Tamil for all commuters of Chennai Metro.
)
In order to offer a better travel experience to commuters, Chennai Metro Rail Corporation Limited (CMRL) has launched WhatsApp chatbot-based QR ticketing service for Chennai Metro. The WhatsApp chatbot has been developed by Karix and promises a more efficient and seamless travel experience for Chennaites. With this, commuters will now no longer have to wait in endless queues to book their tickets.
CMRL’s WhatsApp chatbot is available in English and Tamil for all commuters of Chennai Metro.
Here's how you can book a Chennai Metro Rail Limited ticket via WhatsApp: Step-by-step
Step 1: Send, “Hi” to +91 83000 86000 or just scan the QR code
Step 2: Choose your origin and destination stations.
Step 3: Enter the number of tickets you need.
Step 4: Confirm the details provided by you.
Step 5: Make payment. For this, you will have the option of making payments via UPI as well as others.
Step 6: On successful payment, a QR ticket will be generated and you will also get your ticket number on the WhatsApp chat
Apart from booking tickets, there are several other things that you can do using WhatsApp. Below mentioned are some of them.
- Discover stations
- Know journey fare
- Manage your profile
Experience the convience of ticket booking at your fingertips!
WhatsApp ticketing is here!#metrorail #chennaimetro pic.twitter.com/8qtbSNM0sR— Chennai Metro Rail (@cmrlofficial) May 17, 2023
But there are certain terms and conditions that commuters should be aware of:
- For single journey ticket and groups of tickets up to a maximum of 6, QR Ticket will be generated for each passenger.
- The validity of each QR ticket is at the end of the business day. However, commuters should exit within 120 mins of the destination after making an entry.
- If a commuter wants to exit Source Station, he or she needs to do it within 20 minutes from the time of the entry.
- The ticket can be booked only during business hours
- Cancellation of tickets is not allowed in WhatsApp Ticketing.
Get Latest Business News, Stock Market Updates and Videos; Check your tax outgo through Income Tax Calculator and save money through our Personal Finance coverage. Check Business Breaking News Live on Zee Business Twitter and Facebook. Subscribe on YouTube.
RECOMMENDED STORIES

LIC Saral Pension Plan: How to get Rs 64,000 annual pension on Rs 10 lakh one-time investment in this annuity scheme that everyone is talking about

Gratuity Calculation: What will be your gratuity on Rs 45,000 last-drawn basic salary for 6 years & 9 months of service?

Rs 1,500 Monthly SIP for 20 Years vs Rs 15,000 Monthly SIP for 5 Years: Know which one can give you higher returns in long term

Income Tax Calculations: What will be your tax liability if your salary is Rs 8.25 lakh, Rs 14.50 lakh, Rs 20.75 lakh, or Rs 26.10 lakh? See calculations

8th Pay Commission Pension Calculations: Can basic pension be more than Rs 2.75 lakh in new Pay Commission? See how it may be possible

SBI Revamped Gold Deposit Scheme: Do you keep your gold in bank locker? You can also earn interest on it through this SBI scheme

Monthly Pension Calculations: Is your basic pension Rs 26,000, Rs 38,000, or Rs 47,000? Know what can be your total pension as per latest DR rates
05:07 PM IST