E-commerce platform Snapdeal has restored service in 100 per cent of the pin codes that it was serving before the Covid-19 linked restrictions disrupted deliveries. The company has announced that it has switched on all locations for delivery, excluding the containment zones, which continue to remain inaccessible for e-commerce deliveries as per guidelines issued by the central and state governments.

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The platform is also giving its customers the option for Cash on Delivery. It is available in across all 26000 pin codes - in green, orange and red zones. Most delivery platforms had ditched CoD option citing safety issues for both customers as well as their delivery partners. 

However, Snapdeal believes that several customers in India don’t have access to digital payment options, leaving them with no other option but to do cash transactions. As a measure of precaution, buyers would still be encouraged to pay for their orders using digital payments anytime before and even during the delivery process. However, for those buyers who still prefer to pay cash, the deliveries are completed accordingly.

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To help in logistics planning, Snapdeal has engaged Legistify, a law tech platform, that provides live trackers of latest regulations in red, orange, green and containment zones, including the trends and micro details from such areas.

Those who had placed their orders before the lockdown and were yet to receive their package, will get them by the end of this month.

According to Snapdeal Spokesperson, “Customers all over the country have been waiting for long to receive their orders and place new orders. Thanks to advance planning and with the active support of our logistics partners, we are excited to swiftly resume deliveries all over the country for both essentials & non-essentials.”