Major MSME boost! How Modi government is providing assistance to Micro, Small & Medium Enterprises

In a major initiative, Ministry of MSME under Modi government has onboarded latest IT tools of Artificial Intelligence(AI) and Machine Learning (ML) for providing assistance and solutions to the issues of Micro, Small, and Medium Enterprises (MSMEs).

"Ministry has implemented AI & ML on its robust Single Window System 'Champions' which was launched by the Prime Minister on 1st June, 2020. This multi-modal system has a portal at virtual level and technology equipped physical control rooms at around 69 locations of the country. It has emerged as one of the front runner platforms for the MSMEs in a very short span of time," Ministry of Micro, Small & Medium Enterprises said in a statement.
Further, Ministry of MSME says that it has taken Covid-19 as a challenge and is converting it into an opportunity with futuristic interventions. "In this difficult period, Ministry is not only whole-heartedly supporting the MSMEs and trying to convert this crisis into an opportunity, but is in fact making them break their barriers, make a paradigm shift and become champions."

MSME Ministry further said that it is working aggressively to take the Nation and the MSMEs in the direction of Industry 4.0.  They are not only adopting the technologies categorized as part of Industry 4.0 but are also encouraging the MSMEs to adopt the same. They are also helping the MSMEs to manufacture its essential and enabling products like sensors, motors, computer displays and other animation technologies.

Ministry of MSME also said that now the next phase is relatively easier for which the trial is on. The second phase would be directed towards real-time grievance redressal and management. This includes:

-Increasing the performance of control rooms & officers through AI enabled Chat Bots for faster response to the query of portal users;

-Give Real-time, detailed analytics across entire workflow of its single window system and grievance redressal through Champions portal for effective resolution and greater stakeholder satisfaction.