COVID-19 impact: Ola Autos to have protective partition screen between driver-partner, passenger section

COVID-19 impact: As part of the recently launched RideSafeIndia initiative, Ola has fitted a protective partition screen between the driver-partner and passenger section on its autos, as an additional layer of protection to ensure physical separation. The company had resumed its services in most parts of the country with government giving relaxations. Ola believes that the changes will help it deliver a safer ride. 

The company said that it is is committed to investing in this category and ensuring the hygiene protocols and screens are being used across all the 120+ cities where Ola Autos operate in. Ola has set up a network of over 100 fumigation centres across the country to enable mandatory fumigation for all vehicles every 48 hours.

Ola’s proprietary selfie authentication technology will also ensure that driver-partners are wearing masks while serving on the platform. Ola Autos also enable drivers to follow social distancing as they do not have to come in proximity to crowds at demand hotspots or auto-stands. Most importantly, the customers will not be charged extra for any of these upgraded services. 

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The other initiatives taken by Ola include both driver-partners and passengers to compulsorily wear masks, regular health checks for driver-partners and sanitization of the exposed parts of the vehicle before every ride. All Ola Auto drivers are equipped with hygiene kits consisting of masks, sanitisers and cleaning equipment. 

To ensure highest standards of hygiene and safety on every ride, all autos are fumigated thrice a week. A flexible cancellation policy has also been introduced to allow either party to cancel the ride if the other is not adhering to the guidelines.

“Being ubiquitous to India, Auto-Rickshaws are one of the most economical and widely used means to commute in our country. With these added safety measures for Ola Auto, both driver-partners and citizens are assured of a comfortable and safe ride. Ola’s five layers of safety brings the assurance of a high quality ride, with the affordability and access of Ola Auto as a preferred first and last mile mobility solution,” Anand Subramanian, Spokesperson for Ola, said.