Yes Bank crisis: Do online transactions? Alert! Swiggy, Flipkart, others scrap UPI payments option

Payments on several digital platforms have been hit after restrictions were imposed on Yes Bank by the the Reserve Bank of India (RBI). The bank is one of the biggest back-end solution platforms for making UPI payments. According to the official website of National Payments Corporation of India or NPCI, the list includes big names like Swiggy, Flipkart and MakeMyTrip, among others.

On a few platforms like Swiggy and Flipkart, the UPI payments option is not reflecting anymore. Zee Business reached out to several platforms like Swiggy and Cleartrip to confirm the development. Their statements will be added to the story as and when provided.

NPCI said that payment systems have had minimal disruption and the non-Yes Bank customers can make payments for all their daily requirements.

"In September 2017, NPCI advised large UPI payment app providers for a multi-bank approach. There are already few payment apps operating on the multi bank model and some of them are in the final phases of migration. At NPCI, our constant endeavor is to work with the ecosystem to ensure easy, safe and instant payment experiences for consumers and merchants," the statement read. 

PhonePe on Thursday confirmed that its services were unavailable as it was going through an unscheduled maintenance activity. This is likely to have been caused by the issues affecting Yes Bank.

Here is the full list of platforms that are or can be hit because of the crisis -

The National Payment Corporation of India (NPCI) governs UPI payments and its ecosystem in the country. Some of the services that won't be affected are Google Pay and Amazon Pay as they use other banks as their third-party providers.

Meanwhile, brokerages like Zerodha have cancelled requests linked to the Yes Bank accounts and are seeking a change to other bank accounts so that funds are not blocked.

"We have cancelled all fund withdrawal requests made by clients to their YES Bank accounts so that the money doesn't get blocked. Please change, if your primary bank account is YES, to any other and withdraw the funds," a tweet by Nithin Kamath said.

Zerodha has given the procedure for changing the primary bank account linked with the brokerage.

"To change your primary bank account, you are required to provide us with a signed `Account Modification Form along with a proof of the new Bank Account you want to link. Please note that Rs 25+ 18 per cent GST will be charged for the modification," as per Zerodha.

The accepted bank proof is any one of the documents like personalized Cancelled cheque (name printed on the cheque leaf), bank statement (with IFSC Code and MICR No.) (self-attested copy), bank passbook statement (self-attested copy).