What is zero-balance account and how to open online in simple steps

The way people carry out their banking has changed considerably. Now, one doesn't have to step outside their comfort zone and stand in a queue to open a bank account. Just grab a phone, make some taps, share the Aadhaar and PAN along with some basic details, and the account is ready. 

A zero-balance savings account is like any other bank account. The only difference is that it doesn't require the customer to maintain a minimum balance in the account. It is best suited for customers who want to enjoy the benefits of a savings bank account without the hassle of maintaining a minimum balance. 

Customers can open a zero-balance online savings account in just 5 minutes with Kotak811, a digital banking app. Here are the steps through which one can open an account online.

Steps to open a zero-balance savings account online 

Step 1: Open the bank's official website or mobile banking app. Then enter mobile number to initiate the process. 

Step 2: Fill in all the details, such as the ID proof number, name, DOB, etc. The account opening process is online and can be done from anywhere without visiting the bank physically. 

Step 3: Keep all the required documents handy like Aadhaar card, Voter's card, Pan Card, passport, or driving license as identity proof. Other than these, two passport-size photographs are also needed. 

Step 4: Do the video KYC verification. KYC (Know Your Customer) has become mandatory for all mobile banking purposes. 

Step 5: Once everything is done, the customer will receive an account number and customer ID, which they can use to login into their zero-balance savings account.

(With PTI inputs)