What is Aadhaar Mitra and how to use UIDAI's chatbot to check to Aadhaar Card status, register complaints

Aadhaar Mitra: Unique Identification Authority of India (UIDAI) has launched an AI-backed up chatbot. This chatbot will help citizens with their Aadhaar-related queries such as tracking Aadhaar PVC status, registering and tracking grievances and is aimed to offer a 'better resident experience.' The AI chatbot is currently available in both English and Hindi languages. 

The chatbot services will be available 24×7. The chatbot can respond to the text as well as provide the feature of watching related videos. UIDAI's new chatbot "Aadhaar Mitra," is accessible on the official website (www.uidai.gov.in). UIDAI has also shared a QR code that residents can scan in order to access Aadhaar Mitra.  

According to UIDAI, the chatbot is simultaneously being trained on the latest developments and features of Aadhaar.

Customers can dial (or send an SMS to) 1947 to get updates related to Aadhaar card enrolment status. “#ResidentFirst Experience new services built on #IVRS by UIDAI. Residents can call the UIDAI toll-free number 1947, 24×7 to find out their Aadhaar enrollment or update status, PVC card status or to receive information via SMS,” the Unique Identification Authority of India (UIDAI) said in its official Twitter handle.

#ResidentFirst
Experience new services built on #IVRS by UIDAI.
Residents can call the UIDAI toll-free number 1947, 24x7 to find out their Aadhaar enrollment or update status, PVC card status or to receive information via SMS.@GoI_MeitY @mygovindia @PIB_India @_DigitalIndia pic.twitter.com/PRs06Qi010

— Aadhaar (@UIDAI) February 15, 2023

Aadhaar Mitra: How to access 

Step 1: Visit the official website to www.uidai.gov.in

Step 2: On the homepage, click on the 'Aadhaar Mitra' box flashing in the bottom right corner.
Step 3: Click on the box a chatbot will open.

Step 4: Tap on 'Get Started' to ask your query.

Step 5: Ask your question in the search box or click on the suggested query option available on the top.

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