SBI ATM Debit Card fraud: Alert for account holders! You can lose money via Balance Enquiry, Mini Statement scam

SBI Debit Card ATM fraud: Account holders are being warned about ATM fraud and the fact that they can lose money though a new debit card scam in the guise asking for Balance Enquiry and Mini Statement. India's largest lender the State Bank of India (SBI) has introduced a new feature for its customers to safeguard their accounts from potential scams. This information was shared by the bank on its official Twitter handle @TheOfficialSBI. 

Under this new feature, SBI will issue an alert to the account holders, every time it receives a request for ‘Balance Enquiry of Mini Statement via ATMs. The SBI alert will be in the form of SMS messages that will be sent on the registered mobile numbers of its customers.

See Tweet Here:

Introducing a new feature for our customers' safety.
Now every time we receive a request for #BalanceEnquiry or #MiniStatement via ATMs, we will alert our customers by sending an SMS so that they can immediately block their #DebitCard if the transaction is not initiated by them. pic.twitter.com/LyhMFkR4Tj

— State Bank of India (@TheOfficialSBI) September 1, 2020

“Now every time we receive a request for #BalanceEnquiry or #MiniStatement via ATMs, we will alert our customers by sending an SMS so that they can immediately block their #DebitCard if the transaction is not initiated by them,” the tweet said. 

SBI advises its customers to remain safe and vigilant from the ATM frauds. It says that the customers should not ignore SMS alerts or messages regarding Balance Enquiry or Mini Statement when the requests have not been initiated by them.  

Any request for a Balance Enquiry or Mini Statement made to the SBI could be an attempt from the scammers to check your bank account for the money.

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The SBI further advises its customers to inform the bank and request it to freeze the ATM card.