Post Office Savings Scheme: Here is how to make claims of deceased account holder

Post Office Savings Scheme: The claims with respect to deceased account or certificate holder of Post Office Small Savings Scheme (SSC) can be settled easily by following these simple steps. The official website prescribes certain ways which need to be followed in order to settle claims in the event of an unfortunate death of the account holder. Know here how to do it! 

The claims can be settled by following way: 

Nomination: To settle claims one needs to submit nomination claim form with Death Certificate and the Know Your Customer (KYC) documents.  

The Post Office website says that the legal evidence needs to be presented while making a claim. The person who is making a claim needs to show probate of will or letter of administration or Succession Certificate. A probate of will is granted by the High Court with the court seal and copy of the will. The person staking a claim is required to submit claim form, legal evidence and death certificate of the account holder along with KYC documents.   

If there is no nomination in the policy, up to 5 Lakhs can be claimed by submitting claim form, death certificate, Annexure-I (Letter of Indemnity) , Annexure-II (Affidavit)  and Annexure III (Letter of disclaimer of affidavit)  with KYC documents of claimant, deponents,  witnesses, sureties etc. 

In the absence on nomination, if the claims are made for deposits above Rs 5 Lakh, then the claim can be settled only through Succession Certificate. 

Also note that the claims in cases without nomination and up to Rs 5 lakh can be settled after 6 months of death of the depositor.​

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If the account holder or depositor wants to transfer the accounts/certificate, he or she should apply in the prescribed form SB 10(B)/NC-32 with Passbook and KYC documents. The transfer application can be given either in transferring office or transferee office. However, the transfer process will be done by respective Head Post Offices.