Policybazaar's newly launched 'Claim Assurance Program' speeds up car damage claims

Policybazaar has introduced its Claim Assurance Program, in response to the pressing need for swift and reliable claims assistance, aiming to streamline motor insurance claims processes. With a wide-reaching presence spanning over 1000 PIN codes, Policybazaar sets its sights on major metropolitan areas as well as tier 2 and 3 regions. Maintaining its unwavering commitment to efficient claims handling, the company has initiated a range of measures to bolster its claims support services across all fronts. Additionally, Policybazaar has launched a fresh advertising campaign to highlight its efforts in expediting claims processing.

From minor fender-benders to major collisions, being involved in an automobile accident can be an overwhelming ordeal. Amidst such circumstances, the last thing individuals need is the complexity and time consumption of navigating through a claims procedure. Streamlining the process of quick and effective claims settlement has been a primary focus area for Policybazaar. The company acknowledges that while insurance offers a promise of a secure future, the moment of truth arrives when that promise is put to the test through a claim.

Tarun Mathur, Chief Business Officer of General Insurance at Policybazaar, affirms, "We recognise the stress associated with dealing with car damage and insurance claims. Our commitment to seamless support goes beyond mere promises; it manifests in tangible actions. While nobody anticipates an accident, we understand our responsibility to stand by our customers when they need us the most. Recognising the anxiety and uncertainty tied to claims, we have devised the Claim Assurance Program to provide immediate assistance and resolution."

The Claim Assurance Program offers a suite of services designed to alleviate the challenges associated with car insurance claims for customers. Included with every policy are benefits such as a dedicated claim manager to guide individuals through the entire claims process and provide updates on claim statuses. Moreover, policyholders benefit from an on-ground support team facilitating the pickup, repair, and delivery of vehicles through a network of over 1500 garages. In case of any other issues, a 24/7 claims assistance helpline is available, even on public holidays.

The marketing campaign accompanying the launch of the Claim Assurance Program features a series of compelling advertisements showcasing familiar scenarios that underscore Policybazaar's robust claims support. From swift vehicle pickup to reassuring claims assistance, Policybazaar aims to enhance awareness and transform consumers' perceptions regarding the claims experience.