EPFO subscribers alert! This app can make your money claiming process super easy

One of the biggest challenges for subscribers of the Employees' Provident Fund Organisation (EPFO’s) is to get their EPF claim amount, after switching jobs or post retirement. The Unified Mobile Application for New-age Governance (UMANG) can make life easier for the subscribers of the retirement benefit fund. The app can be used to check balance, withdraw money and access several other services. 

As of now, a PF member can access 16 different services of EPFO on their mobile phone using UMANG app. For availing these services an active UAN (Universal Account Number) and a mobile number registered with the EPFO is required. 

On UMANG app a member can raise claim, track claim and know the status of claim raised. The app has become particularly important during the COVID-19 crisis when physical movements have been restricted.  

During the COVID-19 pandemic period from April to July 2020, a total of 11.27 lakhs claims were filed online through UMANG App. This was a whopping 180% increase compared to pre-Covid 19 period from December 2019 to March 2020, where only 3.97 lakhs claims were submitted through the app. 

The most popular service availed by members through UMANG App is View Member Passbook.  During the period from August 2019 to July 2020, this service attracted 27.55 crore viewership’s by EPF members through EPFO Member Portal whereas the same facility of view Member Passbook through UMANG App attracted 244.77 crore API hits.  

The ease of access with a click of a button on their mobile app has seen more members preferring UMANG app over the portal.To ensure safe and secure delivery of its services at the doorsteps on its 66 lakh pensioners, EPFO brought the facility of View Pensioner Passbook as well as updation of Jeevan Pramaan Patra on UMANG app.