Customers belonging to erstwhile Oriental Bank of Commerce (OBC) and United Bank of India (UBI), this is what you must know to ensure that you have a hassle free banking experience, especially when your movements are restricted because of the nationwide lockdown due to the Coronavirus pandemic. Both, OBC and UBI have been merged into Punjab National Bank (PNB) with effect from 1 April 2020.

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-- The OBC and UBI bank have not been closed and instead merged into PNB so the branches of the erstwhile banks have not closed. PNB has said that the there will not be any immediate closure of any of the OBC and UBI bank branches.

-- You will not be required to submit your KYC documents again if your KYC is updated in banks' records

-- Cheque book/passbook of all the account holders of OBC and UBI will remain valid till any notification is made by PNB

-- Your existing ATM cum debit cards will (i.e. before amalgamation) will remain valid until the date of expiry printed on the debit cards

-- The rate of interest for existing customers will remain same as per the legal contract until the reset period

-- All toll-free numbers, customer care Email IDs of either of the banks are functional even after the malgamation. These will remain functional till further notification by the bank.

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PNB is now India's second largest state lender with a business of Rs 18 lakh cr with  around 11000 branches and a workforce of over 1 lakh people, a bank document claims.