Want to know advantages of new e-filing portal by I-T department? Check here

The Income Tax Department (ITD) has planned to launch its new e-filing portal www.incometax.gov.in on 7 June 2021. However, when the department already has an existing e-filing portal, then what was the need for this second site. Well, the department lists out benefits that will provide convenience to taxpayers and will make the process modern, and seamless.

Let’s check out the benefits that the new e-filing portal will provide. The new taxpayer-friendly portal integrated with immediate processing of Income Tax Returns (ITRs) to issue quick refunds to taxpayers. Taxpayers will be able to see all interactions and uploads or pending actions on a single dashboard for follow-up action. Free of cost ITR preparation software available online and offline with interactive questions to help taxpayers file ITR even without any tax knowledge, with pre-filling, for minimising data entry effort.

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Similarly, the new portal will provide call centre services for taxpayer assistance for immediate answers to taxpayer queries with FAQs, tutorials, videos, and chatbot/live agent. All key portal functions on a desktop will be now available on a mobile app, which will be enabled subsequently for full anytime access on a mobile network. Then, a new online tax payment system on the new portal will be enabled subsequently with multiple new payment options using netbanking, UPI, Credit Card and RTGS/NEFT from any account of the taxpayer in any bank, for easy payment of taxes.

The Income Tax e-filing portal is used by the taxpayers to file their individual or business category income tax returns (ITRs). It is also used to raise complaints seeking refunds and other works with the tax department. The ITD uses the portal to issue notices, get responses from taxpayers and respond to their queries, and communicate final orders like assessments, appeals, exemption, and penalties, among others.