Parliament Budget Session 2022: Committee submits Railway report; here it what it says

The Parliamentary Committee on Tuesday lauded the efforts of the Indian Railways for facilitating sale of platform tickets through mobile phone/mobile App. However, they were not satisfied with this scanty expansion restricted to selected zones) and railway stations.

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Keeping in view the over-crowded railway counters and consumption of plenty of time in the purchase of platform tickets, they felt that all major railway stations of each and every zone should be covered with this facility.

Apart from this facility, the Committee had also desired the Railways Ministry for consideration of sale of platform tickets through IRCTC website likewise e-tickets/i-tickets so as to de-congest the railway counters and save the expenditure of railways from being incurred on printing of platform tickets.

The Committee while reiterating their earlier recommendation, desire the Ministry to come forward with a suitable and speedy action in the matter under their intimation.

Here are some recommendations suggested by the Parliamentary Committee:

- To decongest the platform and ticket counter, ticket sales should be done through online platforms.

- Need to improve signboard, cleanliness, vending machine, ATM facility at railway station

- Online payment should be encouraged
 
-  Need to make time bound plan for railway station development

- Advice to promote booking and digital payment through IRCTC app