IRCTC ticket cancellation after chart is prepared: Know how to claim full refund

IRCTC Ticket Cancellation: When you cancel a train ticket -- be it a confirm, RAC or Waiting, you pay a cancellation charge. But what happens if you cancel a ticket after the chart is prepared or missed boarding the train on which you have booked a ticket? You can still claim a full refund. To claim a refund, passengers will have to follow a procedure.

Those who have to cancel tickets after the chart is prepared need to file Ticket Deposit Receipt, TDR, online with IRCTC.

IRCTC TDR Rules:

According to IRCTC website, no refund of fare shall be admissible on the tickets having confirmed reservation in case the ticket is not cancelled or TDR is not filed online up to four hours before the scheduled departure of the train.

No refund of fare shall be admissible on RAC e-tickets in the case the ticket is not cancelled or TDR is not filed online up to thirty minutes before the scheduled departure of the train.

In case, on a party e-ticket or a family e-ticket issued for travel of more than one passenger, some passengers have confirmed reservation and others are on RAC or waiting list, full refund of fare, less clerkage, shall be admissible for confirmed passengers also subject to the condition that the ticket shall be cancelled online or online TDR shall be filed for all the passengers upto 30 minutes before the scheduled departure of the train.

 
IRCTC Ticket: How to file TDR online

Step 1: Visit the official website of IRCTC

Step 2: Click on Menu – Service

Step 3: Go to history and click on my transitions

Step 5: The site will ask for password verification

Step 6:  Now, file TDR (Ticket Deposit Receipt)

IRCTC will forward the claim to Concerned Railways to process the refund and the amount will be deposited back to the account from which payment was made at the time of booking. The amount is refunded within 5 days.

For those having a counter ticket, IRCTC allows them to file TDR online. However, they will have to collect money from the reservation counter.
 
For Tatkal Tickets Booked as e-Tickets: No refund will be granted on cancellation of confirmed Tatkal tickets. For contingent cancellation and waitlisted Tatkal ticket cancellations, charges will be deducted as per existing Railway rules. Partial cancellation of Tatkal e-tickets is allowed.

Cancellation of e-tickets in case of trains cancelled: If the train is marked as "CANCELLED" in PRS due to breaches, floods, accidents etc. full refund is permissible in case the ticket is cancelled within three days of the scheduled departure of the train. In case of e-tickets, such cancellations can be done by the customer through the Internet.