In a major development, Northern Railways Delhi Division has awarded a contract for the app-based bags on wheels service. It is first of its kind service available for the railway passengers in India. This app facilitates smooth handling and transportation of luggage from the passenger’s home to passenger’s coach in train and vice-versa. The mobile app-based service, BOW is available on both Android as well as iOS platforms.

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How to use baggage on wheels app? 

-Using BOW APP (will be available for Android & iPhone users), passengers will raise their demand for carrying their luggage to railway station or to their home.

-Luggage will be picked up by the contractor in a secured manner and will be delivered to the coach/home as per booking preference of passenger.

- The firm will provide door-to-door service to railway passengers on a nominal fee for hassle-free and smooth handling and transportation of luggage from the passenger’s home to passenger’s coach in train and vice-versa.

It would be very helpful for passengers, especially Senior Citizens, Divyangjan and Lady Passengers travelling alone.

The unique feature of this service would be that the delivery of the luggage would be ensured prior to departure of the train to provide ease of travelling experience to passengers.

Initially, the firm will provide its services for the passengers boarding trains from New Delhi, Delhi Jn., Hazrat Nizamuddin, Delhi Cantt., Delhi Sarai Rohilla, Ghaziabad and Gurgaon railway stations.

As per railways, the service will not only be beneficial for passengers but will also enhance the scope of earning for Railways with straightaway NFR revenue of Rs. 50 Lakh p.a. along with 10% revenue sharing for the period of one year.