ZeeBiz Impact: IRCTC Instructs Zonal Managers To Take Action Against Overcharging Vendors

A day after Zee Biz highlighted the plight of passengers who were being overcharged for purchasing food items or having unwanted items added to their menu on trains, IRCTC took note of the report and swung into action. Indian Railways Catering and Tourism Corporation Ltd. (IRCTC) on Tuesday issued an order to vendors, asking them to stop the practice of overcharging immediately and avoid selling paneer mixed with food to justify the inflated prices. IRCTC has further threatened vendors with stopping the A la Carte system.