India 360: CCPA Issues Guidelines On Service Charges By Hotels, Restaurant; Charging To Be Illegal

Amid rising consumer complaints, the Central Consumer Protection Authority (CCPA) on Monday issued guidelines regarding the service charges in bills put by hotels and restaurants. With the guidelines, the government clarified that the service charge is completely illegal in India. The impact of the campaign is now visible. Watch India 360 to know full details from Ambarish Pandey.