These taxpayers no more at mercy of GST intermediaries; here is why

After receiving complaints from taxpayers that the intermediaries who were authorised by them to apply for registration on their behalf had used their own e-mail and mobile number during the process, but are not sharing the user details with them, Finance Ministry has tried to put an end to woes of such taxpayers with new facility. 

According to Finance Ministry statement, GST registrants can approach jurisdictional tax officer with valid documents to change their e-mail and mobile number recorded against their GST identification number (GSTIN). "With a view to address this difficulty of the taxpayer, a functionality to update e-mail and mobile number of the authorised signatory is available in the GST system," the statement said. 
 
According to the FinMin, taxpayers should follow the steps given below to change their password. 
 
1. Taxpayer is required to approach the concerned jurisdictional Tax Officer to get the password for the GSTIN allotted to the business.
2. Jurisdiction can be checked through Search Taxpayer option available on https://www.gst.gov.in. Allotted jurisdiction is displayed in red text.
3. Taxpayer would be required to provide valid documents to the tax officer as proof of his/her identity and to validate the business details related to his GSTIN.
4.Tax officer will check if the said person is added as a stakeholder or authorized signatory for that GSTIN in the system.
5. Tax officer will upload necessary proof on the GST Portal in support to authenticate the activity.
6. Tax officer will enter the new email address and mobile phone number provided by the Taxpayer.
7. After upload of document, Tax officer will reset the password for the GSTIN in the system.
8. Username and temporary password reset will be communicated to the email address as entered by the Tax officer.
9. Taxpayer need to login on GST Portal https://www.gst.gov.in/ using the First time login link.

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10. After first time login with the Username and temporary password that was emailed to him, system would prompt the taxpayer to change username and password. The said username and password can now be used by the taxpayer.