South Central Railway Head Quarter becomes first Indian Railways office to go paperless

Indian Railways not only encourages its passengers to go digital but the public transporter is itself very much on the path of going paperless. It has entrusted RailTel, a Miniratna PSU under Ministry of Railways, with the work of implementation of e-office system for Indian Railways. The e-office project is a Mission Mode Project (MMP) under the National e-Governance Programme of the Government of India. The project aims to usher in more efficient, effective and transparent inter-government and intra-government transactions and processes.

South-Central Railways Head Quarter has become the first Railway Zonal HQ to paperless by incorporating e-office system. This is a giant leap towards the shift from manual filing system to E-office for its day to day activities to bring transparency and efficiency in functioning. The work of implementation in the entire South- Central railway would be completed by June 19 and other Zonal headquarters and one division in each zone will be completed by December 19.

E-Office is a cloud-enabled software that is deployed/hosted from RailTel Tier III-certified data centre. It is based on the Central Secretariat Manual of e-Office Procedure (CSMeOP).

Indian Railways is one of the largest employers in the country and its offices cover almost every part of India. Indian Railways till date is burgeoned with manual ways to handle office documents. This not only makes the process slow but consumes more energy on its workforce.

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E-office promises enhanced transparency, increased accountability, data security and integrity, and promotes innovation by releasing staff energy and time from unproductive process & procedures. E-Office fosters a paper-less culture which will not only save operational cost but also promote a green way of working. Once implemented across all the divisions, the railways' savings may run into crores.