The central government has decided to allow LPG customers to have a choice deciding which distributors they want their LPG refill from, the Ministry of Petroleum and Natural Gas said on Thursday. The decision has been taken in order to make energy accessible and affordable to all and to further empower the LPG consumers.

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"The service will not only empower the customers by way of enhanced choice but also inspire healthy competition amongst the distributors to provide the best in class services to the customers and improve their performance ratings," the ministry said in a statement.

 

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https://cx.indianoil.in and IndianOil One mobile app. 

Refill Booking through IVRS and SMS can also be done at 77189 55555. While customers can give a missed call at 84549 55555 and even WhatsApp at 75888 88824 for refill booking.

Bharat Gas

Customers can visit the official website of Bharat Gas at https://my.ebharatgas.com or Hello BPCL mobile app for the booking purpose. While to book via IVRS and SMS the number is 7715012345 or 7718012345.

Customers can also give a missed call at 7710955555 or contact over WhatsApp at 1800224344.

HP Gas

Visit the official website at https://myhpgas.in or HP Pay mobile app for refill booking. You can also book it via IVRS and SMS. You can get the list of state wise telephone numbers by clicking on the link- https://www.hindustanpetroleum.com/hpanytime.

While you can also give a missed call at 9493602222for refill booking or contact via WhatsApp at 9222201122.  

Apart from the above digital modes, customers can also book their LPG refills through the UMANG (Unified Mobile App for New Governance) app or the Bharat Bill Pay System apps and platforms. 

Additionally, customers can book their refills and make payments through popular e-commerce Apps viz. Amazon, Paytm etc. also.

LPG connection Portability for LPG consumers

The facility of Online Transfer of LPG connection to another distributor serving in the same area has been provided to LPG customers through respective OMCs web-portals as well as their Mobile Apps.

Customers using their registered login can choose a distributor of their OMC from the list of distributors serving in their area and opt for the porting of their LPG connection. 

Customers can know that source distributor has the option to contact the customer and persuade him/her. If the customer is convinced, he/she can withdraw the portability request within the stipulated time of 3 days. Otherwise, the connection gets transferred to the target distributor automatically.

Therefore, the customer can avail online portability to another distributor of the same company operating in the same market without visiting the distributorship. The facility is free of cost and there is no fee or transfer charges payable for this facility.