IndiGo passengers ALERT! Now you can discover services, get booking-related notifications and answers to queries within seconds on your WhatsApp. The service will be available 24/7 x 365 (even on holidays).

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You will be able to find details of your flight ticket, baggage allowance, links to important travel mandates, Covid-19 travel regulations, flight alerts and much more by typing in ‘Hi’ on your WhatsApp to chat with Dottie and picking from the list of given options.

 

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In case you make a Flex Pay/hold booking, you receive a link to complete the payment and confirm your booking.

Passengers will be able to get instant confirmation on WhatsApp as they will make a booking, get notified when flight is open for web check-in and also get reminders so that they face no hassle at the airport.

You will also be notified when it is time to add your check-in baggage and generate baggage tag. You can also get your boarding pass on WhatsApp and easily access it at the airport entry gate.

How to subscribe for WhatsApp updates?

You can subscribe for the WhatsApp updates using one of the following methods.

1. Send 'HELLO 6E' to 7428081281 on the WhatsApp message window.

2. Tick the subscription box when prompted during your booking flow.

It can be noted that while subscribing for IndiGo’s WhatsApp service, you must agree to the terms and conditions of WhatsApp and the IndiGo privacy policy.

You can always opt out of the service by sending ‘UNSUB 6E’ to 7428081281 on the WhatsApp message window.