Now, book long distance unreserved tickets on your mobile; Indian Railways rolls out UTS app facility

UTS App: Now you don't need to stand in long queues at Indian Railways ticket counters to get your unreserved tickets for long distance journey. The Indian Railways has today officially rolled out the All-India Unreserved Mobile Ticketing facility (UTS on Mobile).

"Ministry of Railways has introduced Unreserved Mobile Ticketing with a view to promote three C’s- Cashless transactions (Digital payment), Contactless ticketing (no need to physically visit the point of sale) and Customer convenience and experience. As a big leap, booking of unreserved tickets on all non-suburban sections across all Zonal Railways has been made available from 1st November to enable seamless booking of unreserved tickets all over Indian Railways," said the ministry in a statement.

Check our Railways Minister Piyush Goyal's Tweet over UTS app:

आज से देशभर में UTS ऐप सेवा उपलब्ध है, जिससे यात्री अपने अनारक्षित टिकट ऐप के माध्यम से बुक करवा सकेंगे। इससे यात्रियों को लाइन में खड़े होने की परेशानी खत्म होगी व उनका समय भी बचेगा। वही कैशलेस को भी बढ़ावा मिलेगा। डाउनलोड लिंक-https://t.co/3PA0q4ZcNv pic.twitter.com/m9YLtONl7K

— Piyush Goyal (@PiyushGoyal) November 1, 2018

A pilot project for booking of unreserved tickets through the mobile phone was commenced in December, 2014 on select stations on Central Railway to provide customers the convenience of booking of unreserved tickets without having to stand in queues.

Gradually, unreserved Mobile ticketing was extended to all suburban sections in metropolitan cities of Chennai, Delhi, Kolkata and Secunderabad between 2015 and 2017 along with the facility of paperless ticketing.  The facility of booking unreserved tickets, including season tickets and also platform tickets is available through the ‘UTSONMOBILE’ app available for Android, IOS and Windows phones.

All you will have to do to book the unreserved tickets is to download the mobile app and complete your registration. After successful registration, you will be given a user-ID and password through which you can log-in and book ticket on the app.

"Initially, the payment could be made only through R-Wallet. Subsequently, the facility of making payment through all types of digital modes i.e. debit card, credit card, net-banking, UPI and other e-wallets has been introduced through payment aggregators viz. Paytm, Mobikwik and Freecharge, in line with Government’s directives to promote all digital modes of payments," said the railways.

The daily average number of passengers booking tickets through this app has increased from approximately 5,400 in year 2015 to 4.70 lakh in October, 2018.  The number of tickets sold through the app has also increased from approximately 1900 a day in 2015 to 83,000 a day in October, 2018.

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The UTSONMOBILE was also introduced on Non-Suburban sections in 2015 initially on Delhi-Palwal section of Northern Railway which was subsequently extended to other non-suburban sections of Northern, South Central, Southern, South Western, East Coast, South East Central and South Eastern Railways.

The UTS mobile application has been ‘in house’ developed by Indian Railway's Centre for Railway Information Systems (CRIS).