Indian Railways TDR filing: Cancel your train ticket up to 4 hours before departure at irctc.co.in; here is how

Indian Railways  has brought in greater flexibility for train passengers with this move. It has made it possible for Indian Railway Catering and Tourism Corp (IRCTC) to relax the timing for ticket cancellation or TDR filing. On its official Twitter account, IRCTC said travellers can cancel or file TDR up to 4 hours before the scheduled departure of the train from the boarding station. This is applicable to people who have a confirmed ticket but do not want to travel at the last minute. This procedure can be done on either IRCTC official website irctc.co.in or IRCTC Rail Connect App. 

Here’s what you need to know: 

Cancellation of ticket 

Cancellation would be confirmed online and the refund would be credited back to the account used for booking as for normal Internet tickets. If there is any partial cancellation of ticket, please ensure that a fresh e-reservation slip (Electronic Reservation Slip) is printed separately as done for the original ticket.

If a confirmed ticket is cancelled more than 48 hrs before the scheduled departure of the train, flat cancellation charges shall be deducted @ Rs 240/- for AC First Class/Executive Class, Rs 200/- for AC 2 Tier/First Class, Rs 180 for AC 3 Tier/AC Chair car/ AC 3 Economy, Rs 120/- for Sleeper Class and Rs 60/- for Second Class.
 

Got #confirmed #ticket and don’t want to #travel? Cancellation or #TDR filing can be done upto 4hrs before the schedule departure of the #train from your #boarding #station.https://t.co/s3mX8V8YUd pic.twitter.com/gID2LLnDGc

— IRCTC (@IRCTCofficial) June 3, 2018

Cancellation charges are per passenger. If a confirmed ticket is cancelled within 48 hrs and up to 12 hours before the scheduled departure of the train, cancellation charges shall be 25% of the fare subject to the minimum flat rate mentioned in the above clause. 

Less than 12 hours and upto four hours before the scheduled departure of the train up to chart preparation which is earlier, 50% of the fare paid subject to the minimum cancellation charges. Note the Chart preparation time is the time for the chart preparation from the Train Originating Station or from the previous chart Preparation station.

For Normal User,  E-ticket cannot be cancelled after chart preparation. Users are requested to use the online TDR filing for such cases and track Status of the refund case through tracking service provided by IRCTC.

For filing online TDR

Step 1 - Login at IRCTC website through your user id and password

Step 2 - List of Tickets will be mentioned where date of journey has elapsed

Step 3 - Select PNR for which TDR is to be filed and click ‘File TDR’ button 

Step 4 - Select the passenger name from the ticket details for claiming TDR refund

Step 5 - Select the reason from list box or type in your reason for filing TDR by selecting others option. 

Step 6 - After giving reason click to submit button 

Step 7 - Confirmation for completing the TDR filing procedure will be sent. 

No refund will be granted on cancellation of confirmed Tatkal tickets. For contingent cancellation and waitlisted Tatkal ticket cancellations, charges will be deducted as per existing Railway rules. Partial cancellation of Tatkal e-tickets is allowed .

If the train is marked as "CANCELLED" in PRS due to breaches, floods, accidents etc. full refund is permissible in case the ticket is cancelled within three days of the scheduled departure of the train. In case of e-tickets, such cancellations can be done by the customer through Internet.

IRCTC will forward the claim to Concerned Railways to process the refund and money of refund amount will be credited back to same account through which payment was made after receiving the same from the concerned Railways. 

For any other clarifications please mail to etickets@irctc.co.in