EPFO to employers: Solve employees account linked problems, use social media
Retirement Fund body Employees Provident Fund Organisation (EPFO) has asked establishments to create Facebook and Twitter accounts so that employees can raise their grievances on social media. The EPFO said this on its official Twitter handle @socialepfo
Retirement Fund body Employees’ Provident Fund Organisation (EPFO) has asked establishments to create Facebook and Twitter accounts so that employees can raise their grievances on social media. The EPFO said this on its official Twitter handle @socialepfo.
“Dear Employer, kindly create Facebook and Twitter accounts and encourage employees to raise grievances on Facebook & Twitter accounts of establishments and please reply promptly to such queries and resolve their grievances” the tweet said.
See Tweet Below:
http://epfigms.gov.in).EPFiGMS - This is EPFO's in-house grievance redressal platform. The organisation claims to have solved 92 per cent of the grievances within 20 days of the complaints. Around 4 per cent is resolved in between 20 and 30 days and less than 60 days.
EPFO has over 6 crore subscribers, 12 lakh employers and 65 lakh, pensioners. EPFO has a robust mechanism for addressing account holders' grievances. The organisation works under the aegis of Ministry of Labour & Employment, Government of India with 21 Zonal offices, 138 regional offices and 117 district offices.
See Zee Business Live TV Streaming Below:
Apart from EPFiGMS, there are various other modes of registering and resolving grievances viz. CPGRAMS, Call Center, Social Media, Emails, Nidhi Apke Nikat and Facilitation Centres.
Get Latest Business News, Stock Market Updates and Videos; Check your tax outgo through Income Tax Calculator and save money through our Personal Finance coverage. Check Business Breaking News Live on Zee Business Twitter and Facebook. Subscribe on YouTube.